Welcome to DisproMart. This Buyer Guide will help you understand
how to participate in auctions, place bids, make payments, and complete
purchases smoothly on our marketplace.
1. Getting Started
To begin buying on DisproMart, create an account and complete your profile.
Make sure your contact and company details are accurate to avoid issues
during bidding or order processing.
2. Finding the Right Auction
Browse available auctions using categories, filters, or search tools.
Each listing provides product specifications, seller details, auction type,
and bidding timelines to help you make informed decisions.
3. Understanding Auction Types
- Forward Auctions: Buyers compete by placing higher bids.
- Reverse Auctions: Sellers compete by offering lower prices.
- Review auction rules carefully before participating.
4. Placing a Bid
- Enter your bid amount within the allowed bid range.
- Ensure you review all product and delivery details before bidding.
- Bids placed cannot be withdrawn once submitted.
5. Winning an Auction
If you win, you will receive a notification with order and seller details.
Winning a bid means you agree to complete the purchase under the auction terms.
6. Payments
Buyers must complete payments within the specified timeline mentioned in the
auction or seller agreement. Payments should only be made through approved
and secure payment methods listed on the platform.
7. Order Fulfillment & Delivery
Sellers are responsible for dispatch and delivery. Buyers should coordinate
delivery schedules, logistics, and documentation directly with the seller
after winning the auction.
8. Communication with Sellers
Use the platform’s communication tools to clarify product specifications,
timelines, and order requirements. Always maintain professional and transparent communication.
9. Buyer Responsibilities
- Bid only when you have full intent and capacity to purchase.
- Make timely payments as per agreed terms.
- Follow all platform policies and auction rules.
10. Fees & Charges
Some auctions may include platform service fees or transaction charges.
These will be clearly communicated before or during participation in the auction.
11. Disputes & Support
In case of any issues with orders or sellers, contact DisproMart support.
We assist in communication and resolution but do not directly handle product fulfillment.
12. Need Help?
For any assistance related to bidding, payments, or account usage,
please contact our support team:
Email: contact@dispromart.com